Can I Upgrade Or Downgrade My Subscription Plan?

Yes, you can change your plan at any time in the dashboard.

As you upgrade/downgrade:

  • Discounts are not valid anymore (unless stated otherwise)
    If you had a discount, it applies only for a plan that is purchased for the first time. Lets say you have a starter plan with 20% discount for your first month and your subscription is active till 04 10. If you upgrade during your first subscription month to a new plan- discount will apply to new plan too. In case you will downgrade your plan discount will not be applied.

  • The refund policy is not valid anymore.
    The refund policy is only valid for the first order. After you upgrade/downgrade your plan 3-day money back option will not be valid anymore. Find more info about refund policy: here

  • What will happen with my unused GB after upgrade/downgrade?

  • When you upgrade your plan all your unused traffic will be transferred to the next subscription period. Find more information on transferring GB here.

  • When you downgrade your plan – your GB will be lost.

  • Smartproxy support-Herbert

    Let’s chat!

    If you need assistance or have questions just ask us or email sales team directly [email protected].

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    1. Want to understand what ‘monthly commitment’ means? Find out here
    2. Need better understanding how can you cancel subscription? All info here
    3. What payment methods do we accept? Read more here