FAQ
Find out everything you need to know about using residential proxies with Smartproxy
Can't find an answer? Contact our 24/7 support team at [email protected]
How does the monthly subscription model work? What proxies pricing plans is Smartproxy offering? What payment methods do you accept? Can I upgrade or downgrade my subscription plan? How can I update my payment details? How can I add a coupon code? I made a payment but my account was not activated, what should I do? Do you offer a free trial? How can I cancel my subscription? Can I get a refund? How do I start using Smartproxy? Do you have instructions or guidance on how to use proxies? Do you have a control dashboard? Where can I see my usage stats? Authorization process and IP whitelisting Can I integrate Smartproxy residential proxies with a 3rd party software? Can I create subusers? How Does Endpoint Filtering Work? Which Ports Do I Need to Use? What is Smartproxy? Where can I use your proxies? How do residential proxies work? How do you track usage? What do I do once I use all my traffic? How secure is Smartproxy network? Can I select a proxies from a specific location? What locations are available in Smartproxy? What protocols are supported?
Configure browser or device
Integrate software
General questions
Billing questions
Getting started
Instructions
How does Smartproxy work?
Rotating proxies
We provide “gateway” proxy ports that allow you to use a different exit node IP address upon each connection.
Residential proxies
Residential IPs are private IP addresses, meaning that your requests will be routed through real desktop and mobile devices when accessing the web.
HTTPs sessions
This communication protocol is encrypted using a proprietary algorithm.
City and Country level targeting
Use residential IPs from as many countries or cities as you like.
Change locations as often as needed.
In the dashboard you will get:
3 steps to get your proxies:
Need a custom solution? Contact us: [email protected]
Accepted payment methods: 