Frequently asked questions
Find out everything you need to know about using residential proxies with Smartproxy
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What Is Smartproxy? Where Can I Use Your Proxies? What Can I Use Your Proxies With? How Do Residential Proxies Work? How Secure Is Smartproxy Network? How does the monthly subscription model and auto-payments work? What Residential Proxies Pricing Plans Is Smartproxy Offering? What Datacenter Proxies Pricing Plans Is Smartproxy Offering? Can I Change (upgrade/downgrade/renew) My Subscription Plan? What Payment Methods Do You Accept? I Made a Payment But My Account Was Not Activated, What Should I Do? How Can I Update My Payment Details? How Can I Add a Discount Coupon Code? I Want To Test Your Proxies. Do You Offer a Free Trial? I Want My Money Back. Can I Get a Refund? How Can I Cancel My Subscription? How Do Shared Datacenter Proxies Work? Can I Integrate Smartproxy Residential Proxies With 3rd Party Software, Bots And Automation Tools? How Can I Set Up Proxies On a Browser, Laptop or Mobile Device? How Can I Start Using Smartproxy and Create a Dashboard Account? What Features Will I Find in the Dashboard? Do You Have Dashboard Instructions or Guidance on How to Use Proxies? How Do the Authorization Process and IP Whitelisting Work? Can I Create Subusers? What Are Backonnect Proxies? Do You Support HTTP/HTTPS and SOCKS Protocols? What Are Sticky and Rotating Sessions? Can I Select Proxies from a Specific Location / Country / City? How Can I Get Help and Support? How Does Proxy server (Endpoint) Filtering Work? Which Ports Do I Need to Use? How Can I View My Usage Stats and Track My Used Traffic / GB ? I’ve Used Up All My Traffic. Can I Add Extra Traffic / GB in the Dashboard? What Will Happen with My Unused GB (Traffic)? Can I Report Abuse of Smartproxy Service? What Locations Are Available in Smartproxy?
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