Frequently asked questions
Find out everything you need to know about using residential proxies with Smartproxy
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Most popular questions:
Do you have any blocked sites?
Yes, some sites were blocked due to forbidden targets or fraudulent activities. You can find the blocked sites list here.
Do you have an API?
Yes, we have a public API. With our API you will be able to access proxies and take full control of your account. You can find the instructions and documentation here.
Will I get dedicated IP list?
Instead of selling dedicated proxies, static proxies, and IP lists, we give you access to our entire pool of IPs from all around the globe. We use proxy addresses (endpoints) instead of IPs for ease of use as you do not have to change the IPs - they rotate automatically. It's simple – you select the proxy address (endpoint) that can either represent the country or city of your choice, and set it up on your application or OS as a regular proxy. You can read more about proxy setup here.
How does proxy authentication work?
You can access our residential proxies via two different types of authentication: username:password or whitelist. You can find more details about these authentication methods here.
Which ports do I need to use?
You can filter which proxy address and port you need to use in the dashboard – these depend on your chosen location and session type. Add the port number and proxy address to connect to the proxy server. Read the full article on how to use proxies here.
Do you support SOCKS protocols?
Currently, we support only HTTP/S protocols. The HTTPS communication protocol is encrypted using a proprietary algorithm.