FAQ: Smartproxy overview

Find out everything you need to know about using residential proxies with Smartproxy

More questions are covered here: FAQ: getting started and FAQ: Billing

Proxy location: country / city Domain:port vs IP:port format Step 1. Proxy authentication: proxy user (user:pass) authorization or IP based whitelisting Step 2. Proxy server: filter right proxy pool Step 2.1. Proxy address: choosing location endpoint Step 2.2. Proxy ports: sticky and rotating sessions Using domain:port format in cURL Single backonnect proxies entry node and cURL examples Public API Configure proxies on a browser (extension), laptop or mobile device Integrate proxies with 3rd party software, bots and automation tools Error codes, warnings. Why proxies might not work or connect Usage statistic and used traffic (GBs) tracking What Is Smartproxy? Where Can I Use Your Proxies? Do you have any blocked sites? Shared residential proxies Shared datacenter proxies Create a dashboard account and start using Smartproxy Smartproxy benefits and features How Secure Is Smartproxy Network? HTTP/HTTPS and SOCKS Protocols Dedicated or static IP lists Help documentation and Support Report abuse of Smartproxy service Monthly subscription model and auto-payments Residential proxies pricing plans Datacenter proxies pricing plans Payment methods we accept Free trial and testing proxies Change (upgrade/downgrade/renew) subscription plan Purchasing extra GB traffic (bandwith) Refer a friend How to Become Our Affiliate On Partnerize (Guide) Using discount coupon code Account was not activated after payment Updating payment details Refund policy Canceling subscription Unused GB (traffic): what will happen

What Is Smartproxy?

Smartproxy is a rotating residential proxy network. It enables users to gather any data from the web using a pool of over 40 million proxies. That’s not all: Smartproxy has shared datacenter (DC) proxies too!



proxy network

Both our products (residential proxies and data center proxies) work like semi dedicated proxy networks: you can use the same IP for a longer period with a sticky session, they are cheap like shared proxies, and high-performing because only a few clients can use the same proxy at any time.

  • Only real device IPs. All proxies in our residential pool come from real desktop and mobile devices. They do not share any subnetwork and are extremely hard to block.
  • Shared private proxies. Our proxies are not public. Only paying clients get access to our IP addresses.
  • Unlimited IPs. We are the only major shared proxy provider that lets you use the whole proxy pool at any price level. You can use an unlimited number of IPs, connections, threads and countries at once. Our pricing model is based only on traffic usage
  • 24/7 customer support. We are here to help you in any way we can! Let’s chat!

To learn more about the types of proxies and their differences, read our blog post.

Where Can I Use Your Proxies?

Join thousands of universities, web developers, NGOs and entrepreneurs using Smartproxy every.

Our network supports proxy usage for data scraping, ad verification, various bots and automation tools, web browsers, sneaker bots and any other applications (Jarvee, Follow Liker, Another Nike, Supreme, BNB, Nike Slayer, Easy Cop, AIO, and others) that support HTTP/HTTPS Proxies. Smartproxy residential-level IP addresses work great with all search engines and ScrapeBox. You can find the integration guides here.



Use proxies

Adapting our network to a variety of different use cases ensures that sharing any proxy between a couple of users does not impact the connection success rate to any target server. Read our clients success studies here.

We have the fewest blocked targets out of all major proxy networks.


Gain more knowledge and read blogposts:


Do you have any blocked sites?

Like an A-list player, we set up a block or two when suckers force us to.

1. Fraudulent activities

2. Forbidden targets

3. Premium targets




1. Fraudulent activities

These sites were blocked because fraudulent accounts often target it.

  • seasyvendas.com
  • api.stripe.com
  • paypal.com
  • pagseguro.uol.com.br
  • onevanilla.com
  • couponcabin.com
  • epicgames.com
  • netflix.com
  • minecraft.net
  • adskpak.com
  • hitspro.net
  • mojang.com
  • api.mojang.com
  • ubi.com
  • ubisoft.com
  • steamcommunity.com
  • roblox.com
  • runescape.com
  • native.np.ac.playstation.net
  • auth.api.sonyentertainmentnetwork.com
  • account.sonyentertainmentnetwork.com
  • kayak.com
  • cl5.apple.com
  • cdn.smoot.apple.com
  • idmsa.apple.com
  • gsa.apple.com
  • xp.apple.com
  • appleid.apple.com/
  • apple.com/itunes/
  • api.groupon.com
  • spotify.com
  • playstation.net
  • unrealengine.com
  • steampowered.com
  • ea.com
  • playstation.com




2. Forbidden targets

We have received notices from the respective target websites that they are receiving high amount of traffic originating from our infrastructure. Thus, we have to cease these activities, otherwise we are in potential risk of litigation against these websites.

  • torrentdownloads.me
  • twitch.tv
  • discordapp.com
  • discord.com
  • linkedin.com




3. Premium targets

These are premium target sites. We can unblock them only after we know more about what you do. Please contact our support in order to find out more.

  • google.com
  • play.google.com

Shared residential proxies

A residential proxy is an intermediary between somebody’s personal computer and the Internet. It uses an IP address provided by an Internet Service Provider (ISP), not a datacenter. Each residential proxy address has a physical location.





A residential IP address is an IP address tied to a physical device, for example, a mobile phone or desktop computer. Their real owners, Internet service providers, register residential IP addresses in public databases, which lets websites determine a device’s internet provider, network and location. Most online services recognize residential IP addresses as real people, as opposed to those who use datacenter IP addresses.

Unlike regular residential proxies, which simply hide your real IP behind another IP, rotating residential proxies, also known as backconnect proxies, conceal you behind a pool of proxies. These proxies switch between themselves with every session or at regular intervals.

Still have questions about what residential proxies are? Check out our blogpost here.

When you incorporate our proxies with your crawler or any software, all your traffic is routed through a residential IP pool.



How Smartproxy proxy network works

You can:

1) Route your traffic through a specific location (country or city) or let it rotate randomly.

2) Choose if you need to get a new IP with each new request or use a sticky session to keep the same IP for a longer period.

Still not sure how to use our residential proxies? Find detailed instructions here..

Have questions? Don’t hesitate to ask us at [email protected]

Not using Smartproxy yet? Get your account here

Shared datacenter proxies

A shared datacenter proxy uses an IP address provided by a datacenter instead of a physical device (physical devices are used for residential proxies).

Here at Smartproxy we have a pool of 40K+ IPs with unlimited connections and advanced proxy rotation. Our proxy datacenters are located in the US, close to major targets such as Google and Amazon. Also, there are hundreds of subnets, so you can forget about being blocked or cloaked.

Datacenter proxies are fast and easy to integrate into any browser and software. Sticky sessions up to 30 minutes are available as well. You can use these datacenter proxies with any application that supports HTTP/HTTPS proxies.

Sounds interesting? Check out our datacenter proxy plans here.







Create a dashboard account and start using Smartproxy

To start using Smartproxy, you need to create a dashboard account. You can do it here:



We would strongly suggest you reading ‘Using Smartproxy’ FAQ questions or start guide.

Once you have an account, choose residetial plan or datacenter plan that fits your needs the best and get started. Try our residential proxies with a 3-day money back guarantee!

If you have any questions, please chat with us via LiveChat for more details.

Smartproxy benefits and features

Once you have registered to our system and the payment is completed, you will get access to the Smartproxy proxy pool and tools.

You will get:



features

Not using Smartproxy yet? Get your account here

How Secure Is Smartproxy Network?

We secure and encrypt all traffic at the IP level. Traffic to target websites originates at residential IPs that are not associated with your user account.

Want to know how to protect your brand by using proxies? Read here

Not using Smartproxy yet? Get your account here

HTTP/HTTPS and SOCKS Protocols

Currently, we support only HTTP/S protocols. The HTTPS communication protocol is encrypted using a proprietary algorithm.

Not using Smartproxy yet? Get your account here

Dedicated or static IP lists

At the moment we don’t provide dedicated or static proxies nor IP lists.

The way our service works is not like most major proxy providers as we are not selling any dedicated or static proxies but rather give you access to our entire pool of IPs from all over the globe.

You don’t need IP list anymore as you get access to the whole pool. The way this works is that you select the proxy address (endpoint) that can either represent the country or a city of your choice and set it up on your application or OS as a regular proxy. Once that is done, we will assign one of the IPs from the pool of your choosing for you automatically.

In case you would like to generate a custom proxy list, we now offer a Smartproxy Generator!


proxy generator settings

Read full article on how to use proxies here.

Help documentation and Support

We are here for you. Start chat via LiveChat or email us at [email protected]

Documentation:

Report abuse of Smartproxy service

If you suspected abuse of Smartproxy service, please get in touch with support team via LiveChat or email us at [email protected].

Please provide us with the information below:

Contact information:

1. Your full name*

2. Your email*

3. Organization

Suspected abuse description:

1. Date*

2. Suspected abuse description*

Provided data is processed for purposes of administering your report. For further details refer to our Privacy Policy.

* Mandatory

What Is Smartproxy?

Smartproxy is a rotating residential proxy network. It enables users to gather any data from the web using a pool of over 40 million proxies. That’s not all: Smartproxy has shared datacenter (DC) proxies too!



proxy network

Both our products (residential proxies and data center proxies) work like semi dedicated proxy networks: you can use the same IP for a longer period with a sticky session, they are cheap like shared proxies, and high-performing because only a few clients can use the same proxy at any time.

  • Only real device IPs. All proxies in our residential pool come from real desktop and mobile devices. They do not share any subnetwork and are extremely hard to block.
  • Shared private proxies. Our proxies are not public. Only paying clients get access to our IP addresses.
  • Unlimited IPs. We are the only major shared proxy provider that lets you use the whole proxy pool at any price level. You can use an unlimited number of IPs, connections, threads and countries at once. Our pricing model is based only on traffic usage
  • 24/7 customer support. We are here to help you in any way we can! Let’s chat!

To learn more about the types of proxies and their differences, read our blog post.

Where Can I Use Your Proxies?

Join thousands of universities, web developers, NGOs and entrepreneurs using Smartproxy every.

Our network supports proxy usage for data scraping, ad verification, various bots and automation tools, web browsers, sneaker bots and any other applications (Jarvee, Follow Liker, Another Nike, Supreme, BNB, Nike Slayer, Easy Cop, AIO, and others) that support HTTP/HTTPS Proxies. Smartproxy residential-level IP addresses work great with all search engines and ScrapeBox. You can find the integration guides here.



Use proxies

Adapting our network to a variety of different use cases ensures that sharing any proxy between a couple of users does not impact the connection success rate to any target server. Read our clients success studies here.

We have the fewest blocked targets out of all major proxy networks.


Gain more knowledge and read blogposts:


Do you have any blocked sites?

Like an A-list player, we set up a block or two when suckers force us to.

1. Fraudulent activities

2. Forbidden targets

3. Premium targets




1. Fraudulent activities

These sites were blocked because fraudulent accounts often target it.

  • seasyvendas.com
  • api.stripe.com
  • paypal.com
  • pagseguro.uol.com.br
  • onevanilla.com
  • couponcabin.com
  • epicgames.com
  • netflix.com
  • minecraft.net
  • adskpak.com
  • hitspro.net
  • mojang.com
  • api.mojang.com
  • ubi.com
  • ubisoft.com
  • steamcommunity.com
  • roblox.com
  • runescape.com
  • native.np.ac.playstation.net
  • auth.api.sonyentertainmentnetwork.com
  • account.sonyentertainmentnetwork.com
  • kayak.com
  • cl5.apple.com
  • cdn.smoot.apple.com
  • idmsa.apple.com
  • gsa.apple.com
  • xp.apple.com
  • appleid.apple.com/
  • apple.com/itunes/
  • api.groupon.com
  • spotify.com
  • playstation.net
  • unrealengine.com
  • steampowered.com
  • ea.com
  • playstation.com




2. Forbidden targets

We have received notices from the respective target websites that they are receiving high amount of traffic originating from our infrastructure. Thus, we have to cease these activities, otherwise we are in potential risk of litigation against these websites.

  • torrentdownloads.me
  • twitch.tv
  • discordapp.com
  • discord.com
  • linkedin.com




3. Premium targets

These are premium target sites. We can unblock them only after we know more about what you do. Please contact our support in order to find out more.

  • google.com
  • play.google.com
Shared residential proxies

A residential proxy is an intermediary between somebody’s personal computer and the Internet. It uses an IP address provided by an Internet Service Provider (ISP), not a datacenter. Each residential proxy address has a physical location.





A residential IP address is an IP address tied to a physical device, for example, a mobile phone or desktop computer. Their real owners, Internet service providers, register residential IP addresses in public databases, which lets websites determine a device’s internet provider, network and location. Most online services recognize residential IP addresses as real people, as opposed to those who use datacenter IP addresses.

Unlike regular residential proxies, which simply hide your real IP behind another IP, rotating residential proxies, also known as backconnect proxies, conceal you behind a pool of proxies. These proxies switch between themselves with every session or at regular intervals.

Still have questions about what residential proxies are? Check out our blogpost here.

When you incorporate our proxies with your crawler or any software, all your traffic is routed through a residential IP pool.



How Smartproxy proxy network works

You can:

1) Route your traffic through a specific location (country or city) or let it rotate randomly.

2) Choose if you need to get a new IP with each new request or use a sticky session to keep the same IP for a longer period.

Still not sure how to use our residential proxies? Find detailed instructions here..

Have questions? Don’t hesitate to ask us at [email protected]

Not using Smartproxy yet? Get your account here

Shared datacenter proxies

A shared datacenter proxy uses an IP address provided by a datacenter instead of a physical device (physical devices are used for residential proxies).

Here at Smartproxy we have a pool of 40K+ IPs with unlimited connections and advanced proxy rotation. Our proxy datacenters are located in the US, close to major targets such as Google and Amazon. Also, there are hundreds of subnets, so you can forget about being blocked or cloaked.

Datacenter proxies are fast and easy to integrate into any browser and software. Sticky sessions up to 30 minutes are available as well. You can use these datacenter proxies with any application that supports HTTP/HTTPS proxies.

Sounds interesting? Check out our datacenter proxy plans here.







Create a dashboard account and start using Smartproxy

To start using Smartproxy, you need to create a dashboard account. You can do it here:



We would strongly suggest you reading ‘Using Smartproxy’ FAQ questions or start guide.

Once you have an account, choose residetial plan or datacenter plan that fits your needs the best and get started. Try our residential proxies with a 3-day money back guarantee!

If you have any questions, please chat with us via LiveChat for more details.

Smartproxy benefits and features

Once you have registered to our system and the payment is completed, you will get access to the Smartproxy proxy pool and tools.

You will get:



features

Not using Smartproxy yet? Get your account here

How Secure Is Smartproxy Network?

We secure and encrypt all traffic at the IP level. Traffic to target websites originates at residential IPs that are not associated with your user account.

Want to know how to protect your brand by using proxies? Read here

Not using Smartproxy yet? Get your account here

HTTP/HTTPS and SOCKS Protocols

Currently, we support only HTTP/S protocols. The HTTPS communication protocol is encrypted using a proprietary algorithm.

Not using Smartproxy yet? Get your account here

Dedicated or static IP lists

At the moment we don’t provide dedicated or static proxies nor IP lists.

The way our service works is not like most major proxy providers as we are not selling any dedicated or static proxies but rather give you access to our entire pool of IPs from all over the globe.

You don’t need IP list anymore as you get access to the whole pool. The way this works is that you select the proxy address (endpoint) that can either represent the country or a city of your choice and set it up on your application or OS as a regular proxy. Once that is done, we will assign one of the IPs from the pool of your choosing for you automatically.

In case you would like to generate a custom proxy list, we now offer a Smartproxy Generator!


proxy generator settings

Read full article on how to use proxies here.

Help documentation and Support

We are here for you. Start chat via LiveChat or email us at [email protected]

Documentation:

Report abuse of Smartproxy service

If you suspected abuse of Smartproxy service, please get in touch with support team via LiveChat or email us at [email protected].

Please provide us with the information below:

Contact information:

1. Your full name*

2. Your email*

3. Organization

Suspected abuse description:

1. Date*

2. Suspected abuse description*

Provided data is processed for purposes of administering your report. For further details refer to our Privacy Policy.

* Mandatory



Can't find an answer? Contact our 24/7 support team at [email protected]