Frequently asked questions
Find out everything you need to know about using residential proxies with Smartproxy
Can't find an answer? Contact our 24/7 support team at [email protected]
What is Smartproxy?
Smartproxy is a rotating residential proxy network which enables users to gather any data from the web using a pool of over 10 million proxies.
We provide rotating proxies which are changing with each new request or sticky IP sessions to keep your session for a longer period (10 minutes). How does it work? Check here
Not using Smartproxy yet? Get your account here
FYI:
1. Want to understand what does‘monthly commitment’ mean? Find out here
2. Want to know more about possible integrations? Read more here
3. Curious what will you find in the dashboard? Check here
4. Can you change your plan at any time? Yes, more info here
Where can I use your proxies?
You can use residential IPs in many cases. Smartproxy residential-level IP address works great with all search engines and ScrapeBox. Also, it is good to verify Ad integrity using millions of Smart Residential IPs, so you can eliminate misleading advertisements, avoid malware and broken links. Moreover, it will work with: tickets, Pinterest, Tinder, Pokemon GO, Ad verification, retail intelligence, brand protection, SEO and many more. Find more information on use cases HERE.
You can use them with almost any application that supports HTTP/HTTPS proxies.
Use it for: multiple accounts management, product releases or market research.
We support all popular web browsers, social marketing automation and sneaker bots (Jarvee, Follow Liker, Another Nike, Supreme, BNB, Nike Slayer, Easy Cop, AIO and others). You can find the integration guides here.
FYI:
1. Not sure where can you use these proxies? Check here
2. Want to know more about possible integrations? Read more here
3. Want to understand what ‘monthly commitment’ means? Find out here
How do residential proxies work?
Smartproxy is residential rotating proxy service. Want to know more what is residential proxies? Check our blogpost HERE.
As you incorporate our proxies with your crawler or any software, all your traffic is being routed through residential IPs pool.
You can:
1) route your traffic through a specific location (country or city) or let it rotate randomly.
2) choose if you need to get new IP with each new request or use a sticky session to keep the same IP for a longer period.
Still not sure how to use it? Check detailed instructions HERE.
Have questions? Don’t hesitate to ask us [email protected]
Not using Smartproxy yet? Get your account here
FYI:
1. Curious what protocols are supported? Check here
2. How secure is Smartproxy network? Find out here
3. Interested what pricing plans are available? Click here
4. Need specific locaiton? Find more info here
How do you track usage?
Traffic is the sum of the incoming request size and outgoing content size (request headers + request data + response headers + response data).
You can track your traffic in the dashboard.
Not using Smartproxy yet? Get your account here
FAQ:
1. Curious where will you see your stats? Check here
2. Want to understand what ‘monthly commitment’ means? Find out here
3. Want to know more about possible integrations? Read more here
What do I do once I use all my traffic?
Once your usage reaches your plan limits, you will need to add additional credits (GB) or upgrade plan to keep using our service. You can track your traffic in dashboard.
You can add extra GB or upgrade plan in dashboard. If no action is taken, your account will be suspended until the next period.
Not using Smartproxy yet? Get your account here
FYI:
1. Made a payment but account was not activated? Check here
2. Want to know upgrade your plan? Read more here
3. Need unlimited traffic? Find out here
How secure is Smartproxy network?
We secure and encrypt all traffic at the IP level. Traffic to target websites originates at residential IPs that are not associated with your user account. Want to know how to protect your brand by using proxies? Read here
Not using Smartproxy yet? Get your account here
FYI:
1. Not sure show does Smartproxy work? Find out here
2. Want to know more about integrations available? Check here
3. Need to configure proxies on browser? Read more here
What locations are available in Smartproxy?
You can use country and city level targeting. We are constantly adding more IPs to our network!
Country: In the dashboard we have endpoints from more than 190 countries around the world.
City: at the moment you can target: New York, Los Angeles, Chicago, Houston, Miami, London, Berlin, Moscow.
Not using Smartproxy yet? Get your account here
FYI:
1. Curious what else will you find in the dashboard? Check here
2. Want to know how can you start using Smartproxy? Find out here
3. Not sure how will we count your traffic? Read more here
What protocols are supported?
Currently, we support only HTTP/S protocols. This communication protocol is encrypted using a proprietary algorithm.
Not using Smartproxy yet? Get your account here
FYI:
1. Want to know more about integrations available? Check here
2. Not sure where can you use these proxies? Find out here
3. Need to configure proxies on browser? Read more here
Smartproxy is a rotating residential proxy network which enables users to gather any data from the web using a pool of over 10 million proxies.
We provide rotating proxies which are changing with each new request or sticky IP sessions to keep your session for a longer period (10 minutes). How does it work? Check here
Not using Smartproxy yet? Get your account here
FYI:
1. Want to understand what does‘monthly commitment’ mean? Find out here
2. Want to know more about possible integrations? Read more here
3. Curious what will you find in the dashboard? Check here
4. Can you change your plan at any time? Yes, more info here
You can use residential IPs in many cases. Smartproxy residential-level IP address works great with all search engines and ScrapeBox. Also, it is good to verify Ad integrity using millions of Smart Residential IPs, so you can eliminate misleading advertisements, avoid malware and broken links. Moreover, it will work with: tickets, Pinterest, Tinder, Pokemon GO, Ad verification, retail intelligence, brand protection, SEO and many more. Find more information on use cases HERE.
You can use them with almost any application that supports HTTP/HTTPS proxies.
Use it for: multiple accounts management, product releases or market research.
We support all popular web browsers, social marketing automation and sneaker bots (Jarvee, Follow Liker, Another Nike, Supreme, BNB, Nike Slayer, Easy Cop, AIO and others). You can find the integration guides here.
FYI:
1. Not sure where can you use these proxies? Check here
2. Want to know more about possible integrations? Read more here
3. Want to understand what ‘monthly commitment’ means? Find out here
Smartproxy is residential rotating proxy service. Want to know more what is residential proxies? Check our blogpost HERE.
As you incorporate our proxies with your crawler or any software, all your traffic is being routed through residential IPs pool.
You can:
1) route your traffic through a specific location (country or city) or let it rotate randomly.
2) choose if you need to get new IP with each new request or use a sticky session to keep the same IP for a longer period.
Still not sure how to use it? Check detailed instructions HERE.
Have questions? Don’t hesitate to ask us [email protected]
Not using Smartproxy yet? Get your account here
FYI:
1. Curious what protocols are supported? Check here
2. How secure is Smartproxy network? Find out here
3. Interested what pricing plans are available? Click here
4. Need specific locaiton? Find more info here
Traffic is the sum of the incoming request size and outgoing content size (request headers + request data + response headers + response data).
You can track your traffic in the dashboard.
Not using Smartproxy yet? Get your account here
FAQ:
1. Curious where will you see your stats? Check here
2. Want to understand what ‘monthly commitment’ means? Find out here
3. Want to know more about possible integrations? Read more here
Once your usage reaches your plan limits, you will need to add additional credits (GB) or upgrade plan to keep using our service. You can track your traffic in dashboard.
You can add extra GB or upgrade plan in dashboard. If no action is taken, your account will be suspended until the next period.
Not using Smartproxy yet? Get your account here
FYI:
1. Made a payment but account was not activated? Check here
2. Want to know upgrade your plan? Read more here
3. Need unlimited traffic? Find out here
We secure and encrypt all traffic at the IP level. Traffic to target websites originates at residential IPs that are not associated with your user account. Want to know how to protect your brand by using proxies? Read here
Not using Smartproxy yet? Get your account here
FYI:
1. Not sure show does Smartproxy work? Find out here
2. Want to know more about integrations available? Check here
3. Need to configure proxies on browser? Read more here
You can use country and city level targeting. We are constantly adding more IPs to our network!
Country: In the dashboard we have endpoints from more than 190 countries around the world.
City: at the moment you can target: New York, Los Angeles, Chicago, Houston, Miami, London, Berlin, Moscow.
Not using Smartproxy yet? Get your account here
FYI:
1. Curious what else will you find in the dashboard? Check here
2. Want to know how can you start using Smartproxy? Find out here
3. Not sure how will we count your traffic? Read more here
Currently, we support only HTTP/S protocols. This communication protocol is encrypted using a proprietary algorithm.
Not using Smartproxy yet? Get your account here
FYI:
1. Want to know more about integrations available? Check here
2. Not sure where can you use these proxies? Find out here
3. Need to configure proxies on browser? Read more here