1,215 total
Support staff was attentive and responsive.
Despite initial steps to guide me with troubleshooting the issue myself, when all fails, he helped to manually rectify the problem.
He also responded almost instantly.
Date of experience: April 30, 2024
Thank you for the service! There was some issues from my end it would appear but a quality support team to guide me through getting things to work correctly once more or compensate accordingly. Thanks again Harry for the assistance!
Date of experience: April 21, 2024
SmartProxy has been fantastic! They're a trustworthy company that offers affordable prices and consistently stable proxies.
Plus, their live chat support is always available and incredibly helpful.
Keep up the great work!
Date of experience: April 25, 2023
I had a great experience with Smartproxy because their service is top-notch. Their proxies are reliable and fast, and their customer support team is super helpful and friendly. Overall, they're doing a fantastic job, and I'm really happy with their service.
Date of experience: April 13, 2024
Thank god for them! Tech support 5 stars! helped me when i thought i couldnt figure it out!
Date of experience: April 28, 2024
Best service I found for proxy! super fast and friendly customer service! Always online..no wait. Thanks
Date of experience: April 15, 2024
I have been using it for some years Smartproxy service works perfectly and I am satisfied
Date of experience: April 21, 2023
Date of experience: April 30, 2024
The service is pretty straight forward and easy to use, I like the pricing structure and the chat team was super helpful when I ran into any issues.
Date of experience: April 05, 2024
good service, spent like more than 10 minutes to figure out the issue
Date of experience: April 18, 2024
Date of experience: April 22, 2024
Harald was very helpful indeed. I had issues on the dashboard, I was worried, stressed, thought my money was taken when I didn't receive the data I paid for and it wasn't showing.
Harald calmly resolved the issue, and this is effective customer service. Thanks.
Date of experience: February 24, 2024
I'm happy with the customer service and the residential proxies. I wanted fast whitelisted residential proxies at an affordable price that did the basics, and Smartproxy does just that. The service team is very helpful and they assisted me all the way through.
Although, I do not like the fact that their X browser is subscriber only. Overall they are better than most residential proxy providers I've dealt with before.
Date of experience: January 02, 2024
Insanely expensive and SUPER slow. This is one of the worst proxy services, I've ever used and I have no idea why there are so many 5 stars reviews (This was one of the reasons as to why I started using them) but my experience is completely different. Super slow, super expensive and overall just below average.
Edit: They are not blaming my setup?? I literally have done as the support has told me to do. And I'm not saying anything, but some of the reviews on here is quite questionable if you ask me.
Date of experience: April 20, 2024
Reply from Smartproxy
Hello Bob,
sorry to hear that you were unsatisfied with the speed of our proxies. It can vary depending on many different conditions.
And since many of our customers seem to enjoy & value the overall speed, we would recommend looking into your setup. Consider contacting our support and we'll try our best to help you improve the performance.
Thx. great service, i use more one year. They make my life easier.
Date of experience: April 24, 2024
Everything of smartproxy including customer service is good, satisfactory. I would like to recommend it to my friends.
Date of experience: April 10, 2024
Reply from Smartproxy
Thanks a lot! Actually, if you would like to recommend for your friends, you can do it via our referral program and both get some extra discounts. More info: https://dashboard.smartproxy.com/billing?tab=referrals
Dorothy was awesome!
I was frustrated and all so i just asked her to backread and she got the picture immediately. She went the extra mile to assist me with my concern and provided info that really made sense.
Date of experience: March 05, 2024
I haven't used many companies like this one. Honestly, while creating my company's project's Smartproxy.com was the easiest and smoothest external service I used. I'll be using them again for sure.
Date of experience: January 05, 2024
They have super fast proxies, great country pool to select from, mobile / residential proxies and an awesome support.
They have technical guys who can sort problems on the go; makes life much more easier.
Date of experience: February 14, 2024
I was at my wit's end with Smart Proxy's service, feeling frustrated and ready to seek a refund. But then, @mart stepped in and turned everything around! His assistance was a game-changer. Not only did he resolve my problem swiftly, but he did it with a level of care and expertise that left me truly impressed.
Thanks to Mart's help, I'm now using Smart Proxy without any issues. It's rare to find such exceptional service these days, but Mart exceeded all expectations. If you're ever in a bind with Smart Proxy, don't hesitate to reach out to Mart for assistance. He's an absolute lifesaver!
Love you bro! you are just Awesome! 💖💖💖💖💖 I give you Infinite Star's ! but there is only 5....
Date of experience: February 05, 2024
