How does the monthly subscription model and auto-payments work?

Monthly subscription

When purchasing Smartproxy plan you create an auto-renewal monthly subscription. Payments are made on a monthly basis at the beginning of every billing cycle. The billing cycle begins at the date of the first payment.

Your plan will be active for a full calendar month. For example, if you purchase the Regular plan on November 1st, your account will be active until December 1st. You will also be charged for the next month on the same day of the next month.



smartproxy Monthly Proxy Pricing Plans


Auto-payments

Auto-payments allows you to easily maintain your subscription. By creating an account and purchasing a auto-renewal monthly based plan you authorize Smartproxy to automatically charge the current monthly subscription fee for the subscription services (including applicable taxes). This automatic charge to your credit card will be made without any additional action by you.

To alert you about automatically renewed subscription we will be send you an email notification shortly before new billing cycle begins.

Auto-renewal

As each of our plans create a auto-renewal monthly subscription, you are 100% responsible to opt-out of the the monthly subscription before next billing cycle happens.

You may opt-out of the auto-renewal service at any time by logging into your Smartproxy account and following the instructions there.


3day money back guarantee

You’re 100% safe with our 3-day money-back guarantee

We offer a 3-day money back option for accounts in accordance to our terms of refund policy.

All orders are conducted by our online reseller Paddle.com which is a Merchant of Record for these orders. To contact Paddle’s support team reach out via Paddle.net

Not using Smartproxy yet? Get your account here

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What Is Smartproxy?

Smartproxy is a rotating residential proxy network. It enables users to gather any data from the web using a pool of over 40 million proxies. That’s not all: Smartproxy has shared datacenter (DC) proxies too!

Use rotating proxies sessions:

– Rotating IP sessions. IPs are changing with each new request.

– Sticky IP sessions. Keeps your session for a longer period. (DC 30min; Residential- up to 10min)

To learn more about the types of proxies and their differences, read our blog post.

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Where Can I Use Your Proxies?

Using millions of Smart Residential IPs, you can do everything from buying tickets to verifying the integrity of Ads to eliminate misleading advertisements, avoid malware and broken links. Our residential proxies have many uses. Here are some of the main ones:




Gain more knowledge and read blogposts:


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What Can I Use Your Proxies With?

You can use our proxies with almost any application that supports HTTP/HTTPS Proxies. We support all popular web browsers, social marketing automation and sneaker bots (Jarvee, Follow Liker, Another Nike, Supreme, BNB, Nike Slayer, Easy Cop, AIO, and others). Smartproxy residential-level IP addresses work great with all search engines and ScrapeBox.

You can find the integration guides here.

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How Do Residential Proxies Work?

A residential proxy is an intermediary between somebody’s personal computer and the Internet. It uses an IP address provided by an Internet Service Provider (ISP), not a datacenter. Each residential proxy address has a physical location.





A residential IP address is an IP address tied to a physical device, for example, a mobile phone or desktop computer. Their real owners, Internet service providers, register residential IP addresses in public databases, which lets websites determine a device’s internet provider, network and location. Most online services recognize residential IP addresses as real people, as opposed to those who use datacenter IP addresses.

Unlike regular residential proxies, which simply hide your real IP behind another IP, rotating residential proxies, also known as backconnect proxies, conceal you behind a pool of proxies. These proxies switch between themselves with every session or at regular intervals.

Still have questions about what residential proxies are? Check out our blogpost here.

When you incorporate our proxies with your crawler or any software, all your traffic is routed through a residential IP pool.



How Smartproxy proxy network works

You can:

1) Route your traffic through a specific location (country or city) or let it rotate randomly.

2) Choose if you need to get a new IP with each new request or use a sticky session to keep the same IP for a longer period.

Still not sure how to use our residential proxies? Find detailed instructions here..

Have questions? Don’t hesitate to ask us at [email protected]

Not using Smartproxy yet? Get your account here

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How Secure Is Smartproxy Network?

We secure and encrypt all traffic at the IP level. Traffic to target websites originates at residential IPs that are not associated with your user account.

Want to know how to protect your brand by using proxies? Read here

Not using Smartproxy yet? Get your account here

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Do you have any blocked sites?

Like an A-list player, we set up a block or two when suckers force us to.

1. Fraudulent activities

2. Forbidden targets

3. Premium targets




1. Fraudulent activities

These sites were blocked because fraudulent accounts often target it.

  • seasyvendas.com
  • api.stripe.com
  • paypal.com
  • pagseguro.uol.com.br
  • onevanilla.com
  • couponcabin.com
  • epicgames.com
  • netflix.com
  • minecraft.net
  • adskpak.com
  • hitspro.net
  • native.np.ac.playstation.net
  • auth.api.sonyentertainmentnetwork.com
  • account.sonyentertainmentnetwork.com
  • kayak.com
  • cl5.apple.com
  • cdn.smoot.apple.com
  • idmsa.apple.com
  • gsa.apple.com
  • xp.apple.com
  • appleid.apple.com/
  • apple.com/itunes/
  • api.groupon.com




2. Forbidden targets

We have received notices from the respective target websites that they are receiving high amount of traffic originating from our infrastructure. Thus, we have to cease these activities, otherwise we are in potential risk of litigation against these websites.

  • torrentdownloads.me
  • twitch.tv
  • discordapp.com
  • discord.com
  • linkedin.com




3. Premium targets

These are premium target sites. We can unblock them only after we know more about what you do. Please contact our support in order to find out more.

  • google.com
  • play.google.com
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Can I Change (upgrade/downgrade/renew) My Subscription Plan?

Yes, you can change your plan at any time in the dashboard.

Plan changes:

Upgrade – buying a bigger plan while having an active subscription.
(e.g. you have an active Micro plan and buy the Starter plan).

Renew – buying the same plan again while having an active subscription.
(e.g. you have an active Starter plan and buy the Starter plan again)

Downgrade – buying a smaller plan while having an active subscription.
(e.g. you have an active Starter plan and buy the Micro plan)

Possible plan changes

What happens when you change your plan:

Upgrade – you buy a bigger plan while having an active subscription.
(e.g. Micro > Starter)

1. All unused traffic gets transferred to the new subscription period.

2. Additional proxy users get transferred to new subscription. This applies to proxy users that you purchased.

3. The refund policy is no longer valid.

Renew – buying the same plan again while having an active subscription.
(e.g. Starter > Starter)

1. All unused traffic gets transferred to new subscription period.

2. Additional proxy users get transferred to new subscription. This applies to proxy users that you purchased.

3. The refund policy is no longer valid.

Downgrade – buying a smaller plan while having an active subscription.
(e.g. Starter > Micro)

1. All unused traffic is lost.

2. Additional proxy users get transferred to new subscription. This applies to proxy users that you purchased.

3. The refund policy is no longer valid.

NOTE:

The refund policy is valid only for the first order. If you change your plan, the 3-day money back option is no longer valid. Read more about our refund policy here

Find out more about transferring unused traffic (GBs) here.




What happens if I used a coupon when registering?

To find out more about how plan changes affect coupons and discounts, see our coupon FAQ page.

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Contact us

Proxies are very fast, huge variety of country targeting. Almost none delay when loading in browser, no errors in scraping and high posting rate for comments or blogs using different SEO tools.

SEO user
Fast proxies & ability to access all the services I needed. Supports remote DNS & didn't leak any privacy data.

Multiple social media account owner

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