What Is Smartproxy?

Smartproxy is a rotating residential proxy. It enables users to gather any data from the web using a pool of over 10 million proxies. That’s not all: Smartproxy has shared datacenter (DC) proxies too!

Use rotating proxies sessions:
– Rotating IP sessions. IPs are changing with each new request.
– Sticky IP sessions. Keeps your session for a longer period. (DC 30min; Residential- up to 10min)

To learn more about the types of proxies and their differences, read our blog post.

Related questions:

  1. Can you change your plan at any time? Yes, more info here
  2. Not too sure what ‘monthly commitment’ means? Find out here.
  3. Curious what will you find in the dashboard? Check here
  4. Want to know more about possible integrations? Read more here

Where Can I Use Your Proxies?

Using millions of Smart Residential IPs, you can do everything from buying tickets to verifying the integrity of Ads to eliminate misleading advertisements, avoid malware and broken links. Our residential proxies have many uses. Here are some of the main ones:

Gain more knowledge and read blogposts:


What Can I Use Your Proxies With?

You can use our proxies with almost any application that supports HTTP/HTTPS Proxies. We support all popular web browsers, social marketing automation and sneaker bots (Jarvee, Follow Liker, Another Nike, Supreme, BNB, Nike Slayer, Easy Cop, AIO, and others). Smartproxy residential-level IP addresses work great with all search engines and ScrapeBox.

You can find the integration guides here.


How Do Residential Proxies Work?

A residential proxy is an intermediary between somebody’s personal computer and the Internet. It uses an IP address provided by an Internet Service Provider (ISP), not a datacenter. Each residential proxy address has a physical location.

A residential IP address is an IP address tied to a physical device, for example, a mobile phone or desktop computer. Their real owners, Internet service providers, register residential IP addresses in public databases, which lets websites determine a device’s internet provider, network and location. Most online services recognize residential IP addresses as real people, as opposed to those who use datacenter IP addresses.

Unlike regular residential proxies, which simply hide your real IP behind another IP, rotating residential proxies, also known as backconnect proxies, conceal you behind a pool of proxies. These proxies switch between themselves with every session or at regular intervals.

Still have questions about what residential proxies are? Check out our blogpost here.

When you incorporate our proxies with your crawler or any software, all your traffic is routed through a residential IP pool.

Smartproxy network explanation

You can:

1) Route your traffic through a specific location (country or city) or let it rotate randomly.

2) Choose if you need to get a new IP with each new request or use a sticky session to keep the same IP for a longer period.

Still not sure how to use our residential proxies? Find detailed instructions here..

Have questions? Don’t hesitate to ask us at [email protected]

Not using Smartproxy yet? Get your account  here

Related questions:

  1. Curious what protocols are supported? Check here
  2. How secure is Smartproxy network? Find out here
  3. Interested what pricing plans are available? Click here
  4. Need a specific location? Find more info here

How Secure Is Smartproxy Network?

We secure and encrypt all traffic at the IP level. Traffic to target websites originates at residential IPs that are not associated with your user account.

Want to know how to protect your brand by using proxies? Read here

Brand protection with a proxy network

Not using Smartproxy yet? Get your account here

Related questions:

  1. Not sure how Smartproxy works? Find out here
  2. Want to learn how to configure proxies on devices or browsers? Find configurations here.
  3. Want to understand what ‘monthly commitment’ means? Find out here.

How does the monthly subscription model and auto-payments work?

Monthly subscription

When purchasing Smartproxy plan you create an auto-renewal monthly subscription. Payments are made on a monthly basis at the beginning of every billing cycle. The billing cycle begins at the date of the first payment.

Your plan will be active for a full calendar month. For example, if you purchase the Regular plan on November 1st, your account will be active until December 1st. You will also be charged for the next month on the same day of the next month.

auto-renewal monthly payment


Auto-payments allows you to easily maintain your subscription. By creating an account and purchasing a auto-renewal monthly based plan you authorize Smartproxy to automatically charge the current monthly subscription fee for the subscription services (including applicable taxes). This automatic charge to your credit card will be made without any additional action by you.

To alert you about automatically renewed subscription we will be send you an email notification shortly before new billing cycle begins.


As each of our plans create a auto-renewal monthly subscription, you are 100% responsible to opt-out of the the monthly subscription before next billing cycle happens.

You may opt-out of the auto-renewal service at any time by logging into your Smartproxy account and following the instructions there.

3day money back guarantee

You’re 100% safe with our 3-day money-back guarantee

We offer a 3-day money back option for accounts in accordance to our terms of refund policy.

All orders are conducted by our online reseller Paddle.com which is a Merchant of Record for these orders. To contact Paddle’s support team reach out via Paddle.net

Not using Smartproxy yet? Get your account here

Related questions:

  1. Want to find out how to start using Smartproxy? Go here
  2. Curious where you can use proxies? Find out here
  3. Interested what pricing plans are available? Click here

What Residential Proxies Pricing Plans Is Smartproxy Offering?

Pricing model is based on recurring auto-renewal monthly payments (+VAT) . Choose from 7 pricing plans.

All our plans have limited usage (For example, the Regular plan has a 50GB limit). You can add more credits (GB) to your current period if you used all your traffic.
residential rotating proxies pricing Smartproxy

Smartproxy support- Elliot

Not sure which plan fits your needs?

We are here for you! Start chat!

For custom plan options contact [email protected].


Can I Upgrade Or Downgrade My Subscription Plan?

Yes, you can change your plan at any time in the dashboard.

As you upgrade/downgrade:

  • Discounts are not valid anymore (unless stated otherwise)
    If you had a discount, it applies only for a plan that is purchased for the first time. Lets say you have a starter plan with 20% discount for your first month and your subscription is active till 04 10. If you upgrade during your first subscription month to a new plan- discount will apply to new plan too. In case you will downgrade your plan discount will not be applied.

  • The refund policy is not valid anymore.
    The refund policy is only valid for the first order. After you upgrade/downgrade your plan 3-day money back option will not be valid anymore. Find more info about refund policy: here

  • What will happen with my unused GB after upgrade/downgrade?

  • When you upgrade your plan all your unused traffic will be transferred to the next subscription period. Find more information on transferring GB here.

  • When you downgrade your plan – your GB will be lost.

  • Smartproxy support-Herbert

    Let’s chat!

    If you need assistance or have questions just ask us or email sales team directly [email protected].

    Not using Smartproxy yet? Get your account here

    1. Want to understand what ‘monthly commitment’ means? Find out here
    2. Need better understanding how can you cancel subscription? All info here
    3. What payment methods do we accept? Read more here


    What Payment Methods Do You Accept?

    We accept payments with Credit Cards, PayPal, and BTC.
    Regarding BTC payments start chat or email us at [email protected] .

    All orders are conducted by our online reseller Paddle.com which is a Merchant of Record for these orders. To contact Paddle’s support team reach out via Paddle.net

    Not using Smartproxy yet? Get your account here

    Related questions:

    1. Want to know how can you start using Smartproxy? Check here
    2. Not sure how Smartproxy pricing model works? Read here
    3. Want to know more about refund? Read here

    Contact us

    Proxies are very fast, huge variety of country targeting. Almost none delay when loading in browser, no errors in scraping and high posting rate for comments or blogs using different SEO tools.

    SEO user
    Fast proxies & ability to access all the services I needed. Supports remote DNS & didn't leak any privacy data.

    Multiple social media account owner

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