Account Manager (China)
At Smartproxy, we’re crazy about big data and all things technology. Driven by the same passion, we create user-friendly solutions to even the most complex data-gathering challenges. Forget about hierarchies – we value fresh ideas and thrive on daily collaboration to bring them into reality. With our strong ownership mindset, we take pride in our work, celebrate our wins, and learn from our failures. Sounds like you? Become a part of a dynamic and innovative team that's shaking things up in the tech industry.
Make sure the customer has an error-free onboarding and adoption experience for the product.
Daily interaction with key clients and development of strategic connections.
Owning the success of your accounts by resolving any technical, business, or other challenges.
Identifying chances for upgrades and cross-selling within your account basket.
Proactive management of revenue retention and account activity.
Collaboration with the Risk team to identify high-risk situations and warning signs.
Understanding demands both personally and professionally, doing research, and turning knowledge into account plans.
Ensure that Salesforce data, including status, opportunities, tasks, conversions, and enrichment, are monitored and kept up to date.
Share input continuously and try to enhance team procedures.
Work on ad-hoc assignments that helps to enhance a variety of skills.
Your experience or skills:
Ability to develop great relationships with customers and deliver results that are favourable for both commercial and personal requirements.
Being a powerful internal communicator and a consumer advocate.
Excitement about becoming fully immersed in the operations, technology, and customer evangelism aspects of the sales process.
Problem solving skills and a tendency to take action.
Excellent communication abilities in both written and spoken Chinese.
Excellent communication abilities in both written and spoken English.
Having Sales or Account Management experience is a plus.
Don't hesitate to apply even if you missed some of the criteria.
Gross salary: 2315 - 2975 EUR/month. Keep in mind that we are open to discussing a different salary based on your skills and experience.
Perks & benefits:
Feeling good is your job #1, and we've got your back with plenty of options for taking care of your physical and mental health.
We're all about growth here. Whether it's through online training, onsite courses, international conferences, or working on personal development plans.
From popping champagne over milestones to going on workations, we're always finding new ways to have a blast and make memories as a team.
We'll help you reach new heights with internal career opportunities, knowledge sharing and skill building. Let's soar together!
Get the best of both worlds – work from our well-equipped, cozy office or the comfort of your own home.
Why choose between work and play when you can have both? With a flexible schedule, you can easily make time for the things that matter most.
Loyalty pays off. Literally, the longer you work with us, the more vacation days you get! Add that sweet extra day to your existing ones.